A Honeywell smart thermostat is an easy way to optimize how you use your heating and cooling. But like any utility, you might occasionally run across a problem. With its digital display, Honeywell smart thermostats can provide an error code that professional technicians use to get a better sense of what's happening. Here are a few of the most likely error codes you could see on your Honeywell smart thermostat.
Error Code e42 for Honeywell Thermostats
You can see this error code when your home’s Wi-Fi internet did not present an IP address for the thermostat to connect to. This can happen if your router fails to complete the Dynamic Host Configuration Protocol, or DHCP. This procedure automatically transmits the required IP address for your thermostat to connect.
How to Fix Honeywell Thermostat Error e42
You can clear error code e42 by verifying that your router can complete the DHCP. Assuming it does, you may also have to power cycle the router and perform the setup process again with the thermostat. Completing this task should see to it that the DHCP is delivered and connects to your smart thermostat.
Honeywell Thermostat Error e02
Error code e02 appears whenever the password for accessing your home’s Wi-Fi router was incorrect. When this error code has appeared for 30 seconds, the thermostat’s digital display should automatically transition to the Wi-Fi setup screen so you can try to enter the password again.
How to Fix Honeywell Thermostat Error e02
All you have to do to clear error e02 is verify you’re entering the correct Wi-Fi password when configuring the thermostat.
Honeywell Error Code 40
Error code 40 can pop up when the thermostat is alerted that a heat pump or air conditioner’s monitoring system has identified a malfunction. Most often, this happens if the compressor isn’t running despite being instructed to. But this error code could also appear if power is shut off from the outdoor unit for a long period of time. A “High Pressure Fault” error, induced by blocked airflow, can display this error code. Lastly, you might encounter error code 40 if there’s something wrong with the refrigerant, the outdoor unit’s fan motor or the motor’s starting capacitor.
How to Fix Honeywell Thermostat Error 40
You can inspect the air filter for signs of a clog, as well as the breakers and indoor unit’s blower for ordinary operation. If you restart the thermostat and error code 40 reappears, it’s best to contact an experienced technician.
Honeywell Thermostat Error e43
If your Honeywell thermostat presents error code e43, it can’t communicate with the router, and by extension the Wi-Fi. This may happen if the router’s ethernet cable isn’t plugged in or it isn’t communicating with your wide area network (WAN).
How to Fix Honeywell Thermostat Error e43
Restart the router by unplugging it and leaving it that way for a short period. The thermostat could also be disconnected if you’ve recently switched the password or the Wi-Fi’s SSID, which is the name you give it.
Honeywell Error Code e1
Thermostats utilize sensors to determine the temperature outdoors and indoors. If a sensor breaks down, you could notice error code e1 show up on your Honeywell smart thermostat.
How to Fix Honeywell Thermostat Error e1
A trained technician can change out the sensor and reboot the thermostat, which should clear error code e1.
Honeywell Thermostat Error 11n
Error code 11n can appear in situations where the thermostat is unable to detect a heating or cooling unit. This may mean that the equipment itself is defective and unable to maintain a connection to the thermostat. This sometimes happens when the wiring is defective or even if the thermostat is faulty.
How to Fix Honeywell Thermostat Error 11n
A professional technician can employ a voltmeter to find out if there’s a faulty electrical connection. In situations where the wiring on your type of HVAC system is bad, the technician can replace it. When the thermostat itself is the source of the error code, it should probably be replaced.
Honeywell Thermostat Error e2
If you see error code e2 appear on your Honeywell smart thermostat, it might mean several different things. For example, one of the sensors that detects the temperature isn’t functioning properly. Other times, it means the router was disconnected from its power source before the thermostat completed the setup process.
How to Fix Honeywell Thermostat Error e2
In situations where the error code stems from sensor failure, a technician can troubleshoot and swap out the affected sensor. When the problem comes from disconnected power, all you'll need to do is see to it that the router stays on over the course of the setup process.